Q.01
How quickly can you start on my project?
We can typically kick off a new project within 1–2 weeks of signing the agreement. For urgent requirements, we can assemble a team and start within 3–5 business days.
Gel 03 · Service 22 / 27
Virtual AssistantsServices
We build intelligent virtual assistants and AI-powered chatbots that automate customer interactions and streamline business operations.
- Rate
- From $14/hour
- Kickoff
- 1–2 weeks
- Deliverables
- 06
How it runs
- 01Discovery
- 02Design
- 03Development sprints
- 04Testing
- 05Deployment
Step 01 / 06 · AI Chatbot Development
Gel 03 · AI, data & automation
What you get
What wedeliver.
From customer support bots to enterprise virtual assistants, we create conversational AI that understands and responds naturally.
- Not yet01
AI Chatbot Development
Included
<AiChatbotDevelopment />Custom chatbots powered by NLP for customer support and lead generation.
- Not yet02
Voice Assistants
Included
<VoiceAssistants />Voice-enabled assistants for Alexa, Google Assistant, and custom platforms.
- Not yet03
Enterprise Assistants
Included
<EnterpriseAssistants />Internal virtual assistants for HR, IT help desk, and knowledge management.
- Not yet04
Conversational Commerce
Included
<ConversationalCommerce />Shopping assistants that guide users through product selection and purchase.
- Not yet05
Knowledge Base Integration
Included
<KnowledgeBaseIntegration />Connect assistants to your documentation, FAQs, and CRM for accurate answers.
- Not yet06
Analytics & Optimization
Included
<AnalyticsOptimization />Conversation analytics to continuously improve assistant performance.
At wrap
- 24/7 Availability. Virtual assistants that handle inquiries around the clock without wait times.
- Cost Reduction. Reduce customer support costs by automating up to 70% of routine interactions.
- Instant Responses. Immediate answers to common questions improving customer satisfaction scores.
- Multi-Channel Support. Deploy across web, mobile, WhatsApp, Slack, and voice platforms.
- Personalized Interactions. Context-aware conversations that remember user preferences and history.
- Human Handoff. Seamless escalation to human agents when the assistant reaches its limits.
Why Malkano
Why Malkano for Virtual Assistants?
06 frames · one crew
- Take 01
Deep expertise in NLP, LLMs, and conversational AI
- Take 02
Multi-platform deployment: web, mobile, messaging, and voice
- Take 03
Integration with CRM, knowledge bases, and enterprise tools
- Take 04
Continuous improvement with conversation analytics
- Take 05
Human-in-the-loop design for complex edge cases
- Take 06
Multilingual support for global customer bases
On the stack · 16
- OpenAI
- Claude API
- LangChain
- Dialogflow
- Rasa
- Botpress
- Python
- Node.js
- FastAPI
- WebSocket
- Twilio
- WhatsApp API
- Slack API
- Pinecone
- Redis
- PostgreSQL
Before you ask
Questions
Q.02
What engagement models do you offer?
We offer three models: Fixed Price (ideal for well-defined projects), Time & Material (for evolving requirements), and Dedicated Team (for long-term partnerships). We'll recommend the best fit during consultation.
Q.03
Do you provide post-launch support?
Yes, every project includes post-launch support. We offer flexible maintenance packages ranging from basic bug fixes to full managed services with 24/7 monitoring and SLA guarantees.
- Prod.
- Malkano Tech
- Scene
- 22
- Take
- 01
Ready to Build Your Virtual Assistant?
Let us create an intelligent assistant that elevates your customer experience. Get started today.
FRAME 11 — Contact
Have a project?Let's build.
Tell us what you're building. We reply within one business day with next steps and a rough plan, for teams in the USA, Canada and India.
Studio 1 · Rec
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